Secure & Transparent Bangladesh

Cv996 Privacy Policy — How Is Your Information Protected?

Your personal data, payment information, and browsing activity on cv996 are stored with the highest level of security. This policy is written in Bengali for Bangladeshi users, so every detail is easy to understand.

Register Now View FAQ
End-to-End Encryption SSL Secured Personal Data Protection BDT Payments Secured No Third-Party Data Sales Mobile-First Platform Cookie Controls Bangladesh Market End-to-End Encryption SSL Secured Personal Data Protection BDT Payments Secured No Third-Party Data Sales Mobile-First Platform Cookie Controls Bangladesh Market

Table of Contents

What information does cv996 collect?

When you register on cv996, your name, date of birth, email address, mobile number, and password are collected. This information is essential for creating and managing your account, and is stored on secure servers. National ID or other government-issued documents may be requested for identity verification, used solely for the KYC process. Your device type, operating system, browser version, and IP address are also collected automatically to improve platform security and user experience. For BDT-based transactions, partial payment details from bKash, Nagad, or other local payment methods are securely recorded for Bangladeshi users.

When you play games or place bets on the platform, your gaming activity, betting history, win/loss records, and transaction timestamps are collected. This usage data is used to improve platform services, prevent fraud, and promote responsible gaming. Records of any customer service interactions may also be kept, which helps with resolving future issues.

How is the collected information used?

Cv996 primarily uses your information to manage your account, process transactions, and provide customer support. Your registration details are used to secure your login and detect any suspicious activity. Your betting history is analysed to send you personalised offers and promotions that enhance your gaming experience. Payment information is used solely to complete transactions and prevent financial fraud — cv996 never shares payment details with third parties for marketing purposes.

Usage data also supports platform development, bug fixes, and server performance monitoring. Certain information may need to be disclosed to Bangladesh's regulatory authorities or as required by law, but only through lawful processes. As part of our responsible gaming policy, your gaming behaviour is monitored to identify signs of excessive play and, where necessary, offer support. cv996 never sells or rents your personal information.

Cookies & Tracking — How Does It Work?

Cv996 uses cookies on its website — small text files stored in your browser that make return visits smoother and more personalised. Essential cookies keep the platform running by maintaining login sessions and managing security tokens. Functional cookies remember your preferences, such as language settings and game choices, so you don't have to reset them each time. Analytical cookies help us understand user behaviour, which we use to improve the platform's design and services.

You can disable or delete cookies at any time through your browser settings, though this may limit some platform features. The mobile app uses similar tracking technologies, which can be managed through your device settings. cv996 does not use third-party advertising network cookies, and your browsing data is never shared with advertisers.

How long is data retained, and how is it secured?

Cv996 retains your personal information only for as long as your account is active or as needed to provide services. After account closure, certain data may be kept for a defined period to meet legal or regulatory requirements. Financial transaction records are retained for the period required under Bangladesh's financial regulatory guidelines. Once the retention period has passed, data is securely deleted or anonymised.

To protect your data, cv996 uses industry-standard SSL/TLS encryption, firewalls, and regular security audits. All sensitive data stored on our servers is kept encrypted, and passwords are never stored in plain text. Only authorised personnel can access specific data, and all access is logged. In the event of a data breach, cv996 will promptly notify affected users and take the necessary steps to resolve the issue.

Is information shared with third parties?

Cv996 never sells or rents your personal information. However, limited data may be shared with trusted third parties as necessary to operate the service. For payment processing, relevant information is shared with authorised gateways such as bKash, Nagad, or other approved providers under strict security agreements. Game software providers may occasionally access technical data from gaming sessions, but they do not receive your personally identifiable information.

Cv996 may be legally required to disclose certain information in response to a valid order from Bangladesh's legal authorities or courts, but even then, only the minimum necessary data will be provided. If any changes occur to cv996's business structure — such as a merger or acquisition — users will be notified in advance, and their data will remain governed by this Privacy Policy. Under no circumstances is your information shared with advertising companies or data brokers.

What rights do you have as a user?

Every cv996 user has fundamental rights over their own data, which the platform respects. You can log in to your account at any time to view your stored information and make corrections if needed. To update your name, contact number, or other profile details, you can reach out to the customer support team. You also have the right to request deletion of personal data from your account, though data retained due to legal obligations may not be fully removed.

You can opt out of promotional messages from cv996 at any time, and you're free to change that preference whenever you like. You may also object to the processing of your data or request that certain processing be restricted. To request data deletion or account closure, contact cv996's support email — we'll take appropriate action within 30 business days.

What happens when the policy changes, and how can you get in touch?

Cv996 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified in advance via email or a platform notification. The effective date of the updated policy will always be displayed on this page so you can see when it was last revised. Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account and cv996 will process that request accordingly.

For any privacy-related questions, complaints, or data deletion requests, you can reach out directly to cv996's customer support team. Our support email is support@cv996.bet — messages sent to this address receive a response within 3 business days. You can also visit our FAQ page to find answers to common questions. cv996 is committed to keeping user data protection in Bangladesh a top priority, and to maintaining its position as a transparent, trustworthy platform.

Your information is safe — get started with confidence

Every transaction and piece of personal data on cv996 is protected with the highest level of security. Join thousands of members across Bangladesh today and enjoy a safe entertainment experience.

Register Now Log In
বাংলা